Terms and Conditions
Welcome to Elite IT Support. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, please refrain from using our website and services.
1. Services Provided
Elite IT Support offers comprehensive IT solutions, including but not limited to system management, security monitoring, and technical support for businesses.
Our services are provided as per the service packages demonstrated during consultation.
2. Account Registration and Usage
By creating an account with Elite IT Support, you agree to:
Provide accurate and current information.
Maintain the confidentiality of your login credentials.
Be responsible for all activities under your account.
3. Subscription Terms
The monthly subscription fees, as outlined in our service packages, are due at the beginning of each billing cycle. Payments for additional services, such as extra storage or support hours, will be billed as per the rates specified in our agreement.
4. Refund Policy
Elite IT Support does not provide refunds for any monthly or additional service fees once billed, except where required by law or as outlined in our service agreement.
5. Privacy and Data Protection
Elite IT Support is committed to protecting your privacy and data. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal and business information.
6. Intellectual Property
All content, including but not limited to logos, text, graphics, and software on the Elite IT Support website, is the property of Elite IT Support or its licensors and is protected by copyright and other intellectual property laws.
7. Limitation of Liability
To the maximum extent permitted by law, Elite IT Support is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, including data loss or service interruptions.
8. Modifications to Terms
Elite IT Support reserves the right to update or modify these terms and conditions at any time. We will notify users of any significant changes, and continued use of our services constitutes acceptance of the revised terms.
9. Governing Law
These terms and conditions are governed by the laws of Ontario, Canada and you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.
10. Contact Information
For any questions about these terms, please contact us at:
Email: info@eliteitsupport.ca
Phone: 647-385-5483